RELOAD By Fitness Hero
Commercial Grade custom made to order products

You can now design your own custom made equipment to suit your own requirements. Simply let us know the colour or finish you would like on the products and we will do the rest. 

Once an order has been placed, your equipment will be manufactured upon request. This process generally takes around 14 days depending on the size of each product. 

Once the production is finished, it can take 4-6 weeks weeks to be delivered to Sydney. Once it has arrived in our warehouse, we will arrange shipment to your location. Prior arrangement can also be made to ship items direct to you. 

Estimated start to finish process: 8 - 12 weeks

Bulk orders

If you have an enquiry regarding multiple items, please contact us as we may be able to provide a bulk discount. Our sales team will help you with the whole process. If you need any advice regarding how to build a home gym, studio or commercial gym, we can also provide you with a free consultation. 

Custom Design

Some of our ranges are fully colour customisable to suit your needs. Just get in touch when ordering to let us know which colour you require and we will do the rest. 

• FRAME: 10 YEARS
• ROTARY BEARINGS / WEIGHT STACKS / PULLEYS / GUIDE RODS: 1 YEAR
• OTHERS: 1 YEAR

Please reach out to our customer service if you have any questions or require some advice & one of our friendly staff members will be happy to help you

Deposit Scheme

At Fitness Hero, we offer a flexible deposit scheme for our custom-made-to-order machines. With just a 50% deposit upfront, you can secure your machine. Once it arrives at our Sydney warehouse, simply pay the remaining balance and shipping costs. This ensures a smooth and hassle-free experience for all custom orders.

Handling Times

Same day dispatch - Order By 2pm (Sydney Warehouse Only)

We aim to pack and ship all orders with 24 hours, however larger products or bulk orders may take an additional few days. However rest assured, we will be working hard to fulfil all orders as fast as we can

Fitness Hero Offers Australia Wide Delivery

Fitness Hero offers a wide and competitive range of shipping options at checkout based on the cubic weight of your order, you can also choose your favourite courier to handle your delivery.

Delivery Times

• Delivery times quoted are based on business days and are provided as estimates only.
• Unexpected delays can occur from time to time. Should there be an extended hold up with your item, our team will assist you.

Estimated delivery times are as follows:

Sydney Metro 4hrs - 3 days after dispatch
Adelaide Metro 3-7 days after dispatch
Perth Metro 5-7 days after dispatch
Melbourne Metro 1-4 days after dispatch
Brisbane Metro 2-5 days after dispatch
Canberra Metro 1-3 days after dispatch
Hobart Metro 5-7 days after dispatch
Outside Metro Area Allow 2-5 days extra over above
Remote Areas Allow 3-7 days extra over above

Want to pickup your order from a local depot to reduce shipping costs?

This item is ideal for shipping to a local depot, it can be more cost effective & faster.

We can provide local depot collections at over 500 locations across Australia.

Please note: This service is not free & is better suited for heavy & bulky items

Get in touch with our team for a personal quote 

Welcome to Hero Gains!